The claims number is 0333 234 0618 and the opening hours are Monday to Friday 8am-6pm and Saturdays 9am-2pm. Terms and conditions apply.. Pet insurance is offered through Coop Insurance Services and underwritten by Allianz Insurance plc. The affairs, business and property of the Companies are being managed by the Joint Administrators. Yes, provided youre travelling to Eire or a member country of the PETS Travel Scheme (excluding non-EU and long-haul countries) and comply with the requirements of this scheme while you are abroad. PO2 8QL. The Complaints Manager, E14 9SR, Telephone 0800 023 4567 from a landline or 0300 123 9123 from a mobile phone. Geoff Rowley and Alastair Massey of FRP Advisory were appointed Joint Administrators of Department Stores Realisations Limited t/a Debenhams and Department Stores Realisations (Properties) Limited ("the Companies") on 09 April 2020. For all queries that are not of a claims and assistance nature or to purchase a travel insurance policy on the phone, please contact us: Email: debenhamstravelinsurance@rockinsurance.com. The Connect Centre, Number: 00083395. 06334001. Geoff Rowley and Alastair Massey of FRP Advisory were appointed Joint Administrators of Department Stores Realisations Limited t/a Debenhams and Department Stores Realisations (Properties) Limited ("the Companies") on 09 April 2020. The length of your cover abroad will depend on the level of cover you choose, so please check the benefits table on the cover details page. As long as no incidents have arisen which could result in a claim under your policy for the death or loss of your pet, the premium youve paid will be refunded, minus an administration charge (please refer to our Terms of Business for full details). Please keep in mind that this includes your preferred phone number, email address, and name. We are registered with the Financial Conduct Authority in the UK under registration number 444830. Contact Debenhams customer service. If you exercise your right to cancel after the 14-day period, as long as no incidents have arisen which could result in a claim under your policy, the part of the premium you havent yet used minus an administration charge will be refunded. InsuranceHelplines is a call connection and call-routing service and is in no way connected to the companies listed. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors: Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it !. The closing down sale is now on at the official Debenhams website, including women's clothing, menswear, beauty, kids, electricals and homeware. Debenhams Gadget Insurance is arranged and administered by Taurus Insurance Services Limited, an insurance intermediary licenced and authorised in Gibraltar by the Financial Services Commission under Permission Number 5566 and authorised by the Financial Conduct Authority in the UK under registration number Call Connection Number Debenhams Insurance Cancel Policy Helpline Number 0905 960 0249 Calls Cost 1.50 per minute and your phone companies access charge plus a 1.50 connection fee You can also contact Debenhams Insurance direct on the official website for free by clicking here Phone number : 0333 234 0618 The Financial Ombudsman Service (FOS), If your dog or cat goes missing, please contact the claims department on 0333 234 0618 and you will be talked through the advertising and reward cover. How do I know if my cover has been accepted? 06334001. This does not affect your insurance which remains in force and administered by Taurus Insurance Once youve entered your payment details, the payment confirmation page will be displayed. Effective 1st March 2021 we will no longer be selling any new policies in association with Debenhams. If youre paying by instalments, you must still pay the balance of the full annual premium. Kingston Crescent, Claims: Mon-Fri 8am-8pm / Sat 9am-2pm If the amount due when you cancel your policy is more than the amount youve paid, you must pay the difference. If your dog or cat is involved in an accident, call the claims department on 0333 234 0618. Definitions. Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it ! The top level of cover, Debenhams elite pet insurance, provides up to 8,500 in vets fees per incident, and up to a further 1,500 for death from accident or illness, 1,500 for advertising and reward, 1,500 for boarding fees, 1,500 for theft or straying, and 2,000 for holiday cancellation. Our offices are open from: Details on how to progress your complaint with the FOS can be found at www.financial-ombudsman.org.uk. Weve done the hard work and found the relevant number, to contact Debenhams Insurance. Contacting Debenhams Travel Insurance. If your policy is cancelled, the part of your premium you havent yet used will be refunded as long as no claims have been made. Contact information for Debenhams Pet Insurance Claims with its free or geographic phone number. Offer ends 31 August 2021. 080 numbers are free from landlines and mobiles., calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 call. The store also offers finacial services which includes car, travel, wedding, life, gadget and Continue reading "Debenhams Car Insurance Contact Number" The affairs, business and property of the Companies are being managed by the Joint Administrators. Important: Once you have purchased your policy well send you an email which will include copies of your documentation. Insurance Factory Limited, Debenhams Retail Limited is an Appointed Representative of Somerset Bridge Insurance Services Limited who are authorised and regulated by the Financial Conduct Authority No. About Debenhams Car Insurance Debenhams Retail Limited is an Appointed Representative of Somerset Bridge Insurance Services Ltd who are authorised and regulated by the Financial Conduct Authority. All email communication, including order confirmation, will be sent to the email address that you have included in your preferred delivery address. These details can be verified by checking the FCA website at: https://register.fca.org.uk, or you can contact the FCA on 0800 111 6768. How long does it take for claims to be paid out? To find out more about the PETS Travel Scheme, visit Department for Environment, Food and Rural Affairs (DEFRA). If youre not satisfied with the cover provided by your policy, you have 14 days to cancel from the date you receive your documents. This website might use cookies for ads, social media and analytic metrics. 06334001. The Joint Administrators can be contacted at Case-DebenhamsEmployees@frpadvisory.com; Step 3 - Debenhams Retail Limited is an Appointed Representative of Somerset Bridge Insurance Services Limited who are authorised and regulated by the Financial Conduct Authority No. We understand that our customers financial circumstances may have been affected by Covid-19. Or, if you prefer, you can spread the cost of your annual pet insurance policy over the year by paying by Direct Debit (subject to status, 0% APR). If you are paying for your cover by monthly instalments, and have not yet received financial support you can apply for a deferral of payment. Debenhams Pet Insurance vs John Lewis Pet Insurance Apply Now John Lewis Pet Insurance offers comprehensive Lifetime plans with 3,000, 7,500 or 12,000 of vet cover. 306164). This page is confirmation of your cover, and will give you your policy number and cover start date. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors : Together, we can help other pet owners to find the best pet insurance for them. Registered in England and Wales. For new customers who buy direct. Contact information for Debenhams Pet Insurance Claims with its free or geographic phone number. Department Stores Realisations Limited t/a Debenhams is an introducer appointed representative of Insurance Factory Limited which is authorised and regulated by the Financial Conduct Authority (No. London, No 477112. Registered in England and Wales Number 02982445. At the first sign of trouble, or if you have a question or concern about your cat or dog, call the free helpline. Freeber.co.uk share with its visitors non premium rate numbers for calling companies and their customer services for more than 5 years ! The Joint Administrators act as agents of the Companies and without personal liability. We may be able to reduce the cost of your cover by reviewing your current requirements. Debenhams Retail Limited is an Appointed Representative of Somerset Bridge Insurance Services Limited who are authorised and regulated by the Financial Conduct Authority No. Geoff Rowley and Alastair Massey of FRP Advisory were appointed Joint Administrators of Department Stores Realisations Limited t/a Debenhams and Department Stores Realisations (Properties) Limited (the Companies) on 09 April 2020. 477112. Registered Office: 45 Westerham Road, Bessels Green, Sevenoaks, Kent, TN13 2QB. Registered in England and Wales. We welcome any comments on the services we provide in the form of both compliments and complaints. Somerset Bridge Insurance Services Ltd is registered in England and Wales No. If I make a claim, do I pay the vet and then you reimburse me? If for any reason you are not 100% satisfied, and you would like to discuss this with us please contact us as soon as possible via one of the following routes: In store: Please ask to speak to a manager Email: CustomerServices@Debenhams.com Write to us at: Debenhams Customer Services, Bedford House, Park Street, Taunton, TA1 4DB Shop now! Service: Mon-Fri 8am-8pm / Sat 9am-2pm Death from accident or illness. Registered in England and Wales. Registered Office Bedford House, Park Street, Taunton, Somerset, TA1 4DB. Registered Office Bedford House, Park Street, Taunton, Somerset, TA1 4DB. Pet insurance covers you for those unexpected costs up to a limited amount, so you will have fewer financial worries if your pet gets into a scrape. There is no cover for dentistry on the Accident Only policy. Free pet hamper when new customers buy a pet insurance policy. Yes, your policy will cover hereditary and congenital conditions, provided the condition hadnt been discovered and your pet hadnt any symptoms before the start date or within the first 14 days of your pet insurance policy. What should I do if my dog or cat is involved in an accident? Registered Office Bedford House, Park Street, Taunton, Somerset, TA1 4DB. Somerset Bridge Insurance Services Ltd is registered in England and Wales No. Should you wish to apply for this please contact accounts@insurancefactory.co.uk, providing us with your full name, telephone number, postcode, policy number and email address and well be in touch with you. Registered Office Bedford House, Park Street, Taunton, Somerset, TA1 4DB. Youll need to provide your policy details and information about the incident. Please contact us to discuss how we can help. If you are an existing Debenhams Life Insurance customer you will not be affected and can still contact us for assistance. Full details of our complaints procedure can be found in our Policy Wording, a copy of which is available on request. If you are not satisfied with the final decision, you may refer your complaint to: Gadget claims are handled by Taurus Insurance Services Limited on behalf of the underwriters and Debenhams Gadget Insurance. You can call Debenhams at +44 148 448 1361 phone number, write an email, fill out a contact form on their website www.debenhams.com, or write a letter to Debenhams Retail Ltd, 334-348 Oxford Street, London, England, W1C 1JG, United Kingdom. Department Stores Realisations Limited t/a Debenhams is an introducer appointed representative of Insurance Factory Limited which is authorised and regulated by the Financial Conduct Authority (No. Debenhams Retail Limited is an Appointed Representative of ROCK and its FCA number is 212810. 306164). Somerset Bridge Insurance Services Ltd is registered in England and Wales No. If you have a Key Cover claim Key Cover theft, loss, locksmith and onward travel claims must be submitted by calling our dedicated claims helpline on 0330 880 1766 To find your nearest Debenhams store and check opening times, please enter your full UK postcode, then click Search. Here are some companies that match your search criteria, take a look, you may find it helpful : 01, 02 and 03 numbers are included in allowances else geographic rate. 477112. Due to the ongoing impact of Covid-19 we are working on a reduced workforce with temporarily reduced call centre operating hours so your call may take longer to answer. Registered in England and Wales. Registered in England and Wales number 6334001 Registered Office: Lysander House, Catbrain Lane, Cribbs Causeway, Bristol BS10 7TQ. Debenhams Pet Insurance policies are underwritten by HDI Global Specialty SE. You can pay your premium in a lump sum by debit card or credit card. Debenhams Pet Insurance reviews can help you to find out what other pet owners have to say about insuring their pet with Debenhams. Renewals: Mon-Fri 8am-8pm / Sat 9am-2pm. See full Premier Pet Insurance policy document (PDF, 204KB). For General enquiries please call: 0344 776 650 or to make any changes to your policy or to make a claim please contact your insurer direct, details provided on your policy documents. Customers without a postcode, click here. 0800: All calls to 0800 numbers are free of charge whether made from a landline or mobile phone.Calls may be monitored or recorded for training and compliance purposes. What should I do if my dog or cat is missing? 0330 880 1743 Debenhams is a department store in the United Kingdom. The FCA number for ROCK is 300317. Geoff Rowley and Alastair Massey of FRP Advisory were appointed Joint Administrators of Department Stores Realisations Limited t/a Debenhams and Department Stores Realisations (Properties) Limited ("the Companies") on 09 April 2020. Calls to our 0870 numbers cost 13p per minute plus your phone companys access charge. We also have the right to cancel your policy at any time by giving you seven days notice in writing which will be sent to your address. In the event your pet should die as a result of an accident or illness, we will pay the purchase price up to 1,500. Number: 00083395. No, any preventative and elective treatments, or routine examinations and treatment are excluded from cover. Debenhams Gadget Insurance is arranged and administered by Taurus Insurance Services Limited, www.taurus.gi, which is an insurance intermediary licenced and authorised in Gibraltar by the Financial Services Commission under Permission Number 5566 and authorised to passport general insurance intermediary services into the UK. Pet insurance Phone: 0333 234 0622 Post: The Complaints Department BDML Connect Limited The Connect Centre Kingston Crescent, North End Portsmouth, Hampshire PO2 8QL Email: PetAdmin@bdml.co.uk. Exchange Tower, Debenhams is a department store in the United Kingdom that also offers financial services including car, travel, wedding, life, pet and gadget insurance. 477112. Geoff Rowley and Alastair Massey of FRP Advisory were appointed Joint Administrators of Department Stores Realisations Limited t/a Debenhams and Department Stores Realisations (Properties) Limited ("the Companies") on 09 April 2020. Registered in England and Wales Number 02982445. DEBENHAMS TELEPHONE If you have bought a gift card or voucher from our Debenhams website or a store Enquiries relating to gift cards and vouchers purchased in store 0344 561 6161 * 0844 561 6161 ** Lines open: Monday to Friday, 8am - 11pm. Portsmouth, The Joint Administrators act as agents of the Companies and without personal liability. No, your pet insurance policy will not cover any medical condition or symptoms that your pet had before the start date of your policy, or any illnesses that occur during the first 14 days of your insurance cover. Call the Debenhams 24-hour claims line on 0344 840 9506 to make a claim. Your pet is covered for dental treatment as a result of an accident or injury, but any regular dentistry is excluded. Are hereditary and congenital conditions covered? Number: 00083395. Calls cost 2,50p per minute plus your phone companys Access Charge. Registered Office: 45 Westerham Road, Bessels Green, Sevenoaks, Kent, TN13 2QB. Registered in England and Wales. Number: 00083395. Your electronic policy documents will follow shortly. The Joint Administrators can be contacted at Case-DebenhamsEmployees@frpadvisory.com; Case-DebenhamsSuppliers@frpadvisory.com or Case-DebenhamsInterestedParties@frpadvisory.com, Privacy and Security | Cookie Policy | Sitemap. Registered Office Bedford House, Park Street, Taunton, Somerset, TA1 4DB. And it you've taken out a policy, you can write a Debenhams Pet Insurance review today. If a claim has been made, or any incidents have arisen which could result in a claim under your policy, your cover will be cancelled but your premium wont be refunded. As long as your vet is happy to deal directly with us, we can arrange to pay your vet direct. Most claims are settled within 5 working days of receipt. Its vital that you let your insurer know about an incident within 48 hours, even if its not your fault. Different pet insurance policies cover different amounts of vet bills, and over different periods. We are trying to become a greener company by reducing the amount of paper we print, but if you would prefer to receive a copy of your documents by Geoff Rowley and Alastair Massey of FRP Advisory were appointed Joint Administrators of Department Stores Realisations Limited t/a Debenhams and Department Stores Realisations (Properties) Limited ("the Companies") on 09 April 2020. However, the complexity of the claim and any investigations that may be necessary will impact on the amount of time it takes to reach a settlement. Number: 00083395. Case-DebenhamsSuppliers@frpadvisory.com or Case-DebenhamsInterestedParties@frpadvisory.com. Is my pet's dental work, for example teeth cleaning, or extraction covered? The free alternative or geographic telephone number to call Debenhams is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. With any level of pet insurance you buy, our vet helpline offers you peace of mind that a professional is always just a phone call away - 24 hours a day, 365 days a year. Saturday & Sunday, 8am - 8pm Enquiries relating to gift cards and vouchers purchased online 0371 384 3401* Insurance policy information provided to us by the relevant partner or aggregator, including: policy number, application date, policy start & end dates, product level selected, Premium, Underwriter, contract type (monthly, annual etc), transaction details i.e. We accept that things can occasionally go wrong and would encourage you to tell us about any concerns you may have so that we can take the necessary steps to make sure the service you receive meets your expectations in the future. The details of the accident will be recorded and claim form will be issued to you. We can also pay bills directly to the veterinarian, giving you peace of mind so you can concentrate on getting your pet well again. From here you can choose to either edit your existing address, or you can add a new address. Who underwrites the pet insurance policy. The easiest way to get a quote for Debenhams Insurance products is online. Pet insurance. How do I get a Debenhams Insurance quote? 0303: Calls to 03 numbers will cost no more than calling a standard geographic number starting with 01 or 02 from your fixed line or mobile and may be included in your call package dependent on your service provider. This information has been found through the company's General Terms & Conditions documentation or. The store was originally founded in 1778 by William Clark and then as Clark & Debenhams in 1813 by William Debenham, the store took the name Debenhams in 1905. Failure to Please email our Complaints Department at complaints@insurancefactory.co.uk or telephone 0333 234 0580 or, write to; Together, we can help other pet READ MORE. Harbour Exchange Square,